We advise people in Tallinn (Vambola 6, Eesti Pagulasab office) from Tuesday to Thursday (Tuesday-Thursday 10am-5pm). The helpline +372 5881 1311 (open Mon-Fri from 10 am to 5 pm), e-mail firstname.lastname@example.org is open to Ukrainian refugees and people helping them. Viber, Whatsapp, Telegram channels are also open for advice at +372 5464 0007.
Our main service is support person service, which we offer through a network of support persons and adaptation mentors covering Estonia. The main methods of the support person service are advice, explanation and information. The support person can also accompany people who have received protection to meetings with various authorities, help them find work and opportunities for self-expression, and support reunification with families.